Great dental practice, patient care by dentists and nurses excellent, friendly and helpful receptionists nothing is too much trouble best dental practice I’ve ever been registered with.
Very bad patient care, receptionist lacked good powers of judgement, sympathy and tact.
Showed no compassion also with a very high patronising / condescending attitude. They showed me a very poor example of DUTY OF CARE. Very unprofessional practice Standards.
10 min appointment = 2 months wait... complete joke and utterly appalling. Why are you excepting new patients when you cannot look after the ones you have?
Too greedy and want to conveyor belt people in. Which shows LACK OF CARE!
Had to deal with an uncaring approach. I tried discussing my problems the best way I could as I was not offered a private room to discuss my medical issues and problems. I asked to speak with a manager and was told she was the head receptionist with infuriated me even more. As I just asked for a manager? Then she completely walked off with out giving me my next appointment card... Very Unprofessional
I could understand taking time out as it did get heated, maybe try explaining your actions would have been a better choice and not look so dam rude.
This dentist is in my view, unique. I have lived all over the U/K and I have never come across any dentist that can rival this one for customer service and relaxed treatment. From the moment of first contact with the reception team right through to the treatment was like noghing I have ever experienced with a dentist before. Well done team.
On behalf of my girlfriend, she is so happy to finally find a great dental practice! She said her dentist is so lovely and looks after her very well! So thank you!
Not often you hear the words 'love' and 'dentist' in the same sentence but I have to say 'I love my new dental practice'.
Every appointment has left me smiling and today especially as I've just had a dry filing? which as I now know is a filling with no needle, wow! no needle, no pain! The dentist explains everything before he does anything and everybody there is friendly.
I'm really looking forward to my next appointment.
The staff are always Friendly and always helpful ,the dentist has made my son enjoy coming to the dentist as he used to cry and not even open his mouth .thanks guys amazing practice and staffRead More
Brilliant dental practice. Reception staff are polite and efficient.
My dentist is a complete legend - Mustafa. Made me and my family feel comfortable and is really informative.
The practice is clean and tidy.
The manager is friendly and stopped to chat or her way through reception.
Highly recommend.Read More
They rang me to alter appointments for my four children due to changes in dentists working week. Turned up today with two of them to find they’d ‘forgotten’ to write it in diary and still had original appointments so wasted journey. Appointment for other two on Thursday also hasn’t been changed as planned on phone. Not good at all.Read More
Very friendly dentist, staff are absolutely lovely!! Very organised in sorting and reminding me of my appointment, Made my experience to the dentist a lot better than other places I've been to!!Read More
Appointments continually cancelled then when you attend for treatment they tell you 2 months have passed and they charge you again. Attend this morning to be told the Dentist is leaving! Would I recommend or return? I don think so. I will be sending a letter to the NHS as this practice is poorly managed.Read More
Amazing all the action plan was taken step by step explain to a high stand can't wait to see the results. Thank you so much already couldn't be more pleased �Read More
Fantastic practice - Hannah Hopkins has taken me from dentist phobic (with 10+ years of avoidance tactics) to someone who is calm and reassured about appointments regardless of what treatment is needed.
Thank you so much for changing my outlook on dental treatment Hannah.
I asked for a good Dental Practice on a fb page and this place was recommended. I had my first appointment this morning and Wow! The receptionist was friendly and dealt with customers that made them feel welcome. My dentist was so reassuring, thorough and explained everything. Not forgetting his assistant who was also very friendly and reassuring. Never experienced such a professional and friendly dental practice, hence the fab review.Read More